Regional Operations Manager - Janitorial

Regional Operations Manager – DMV Area - Maryland, Virginia, DC Area

Join an established and rapidly growing commercial janitorial company dedicated to elevating health and wellness for clients across the Mid-Atlantic. This is a unique opportunity to build your leadership legacy in a family-owned company known for its strong culture, growth trajectory, and commitment to meaningful operational impact. You'll play a pivotal role overseeing critical accounts and leading a talented field team as we continue to scale.

Regional Operations Manager Benefits & Compensation

• Base salary: $80,000–$110,000 plus annual bonus opportunity
• Paid time off
• Medical, dental, and vision insurance
• 401(k) with company match
• Opportunity to leave your mark in a culture focused on continuous improvement and hands-on leadership

Regional Operations Manager Requirements & Qualifications

• 5+ years of commercial cleaning operations experience
• Prior role managing field operations or supervising other managers, in the janitorial industry
• Must be bilingual (English/Spanish), fully proficient in speaking, reading, and writing
• Proven background enforcing processes while building strong relationships
• Ability to travel regularly throughout the DMV region and based near Washington, DC
• Excellent written and verbal communication skills
• Track record of solving operational challenges proactively

Regional Operations Manager Preferred Background & Skills

• Progressively advanced roles within commercial cleaning operations (Area or Regional Manager)
• Strong people leadership and hands-on approach; credible with front-line teams
• Experience transitioning accounts and managing dispersed, multi-site teams
• Comfort operating in evolving, entrepreneurial environments

Regional Operations Manager Day-to-Day Responsibilities

• Oversee and support a team of Territory Operations Managers across the DMV area
• Lead operational quality, inspections, and customer relationships for a portfolio of accounts
• Serve as the primary escalation point for service delivery issues and customer concerns
• Coach, hire, and develop Operations Managers while driving accountability and process adoption
• Regularly visit customer sites to support teams and maintain high-quality standards
• Manage administrative, HR, and documentation compliance across accounts
• Identify risks related to customer satisfaction, workforce performance, or contractor relationships, and address them early
• Report key trends, risks, and wins to senior regional leadership

If you’re a proactive leader ready to make a visible impact and advance your operations career in the dynamic commercial cleaning industry, we’d love to connect with you.